Refund & Cancellation Policy
All sales made through R-Equipment’s online store are final. Because of the nature of agricultural equipment and parts, we are unable to accept returns or cancellations once an order has been processed. Please review your order carefully before completing your purchase.
If an incorrect or damaged part is received, please contact us within 5 business days of delivery at info@requipment.com or 815-899-8998 so we can review the issue and work toward a resolution.
Privacy Policy
R-Equipment values your privacy. We only collect information needed to process your order, communicate with you, and provide support. We do not sell or share your personal information with third parties for marketing purposes.
Information we collect may include your name, shipping address, phone number, email address, and payment details. All transactions are processed securely through our trusted payment processor and encrypted for your protection.
If you have questions or wish to update or delete your information, please contact us at info@requipment.com
Terms & Conditions
By purchasing from R-Equipment’s online store, you agree to the following terms:
- Sales Finality: All online sales are final. Please confirm part numbers and compatibility before ordering.
- Pricing: Prices are subject to change without notice.
- Product Availability: Inventory levels are updated regularly, but availability is not guaranteed until checkout is complete.
- Liability: R-Equipment is not responsible for damages or losses resulting from incorrect installation or misuse of parts.
- Intellectual Property: All images, product descriptions, and materials on this site are the property of R-Equipment and may not be used without permission.
These terms are governed by the laws of the State of Illinois.
Shipping & Handling Policy
R-Equipment ships parts nationwide within the United States. Shipping costs are calculated at checkout based on weight, size, and destination. Most small parts are shipped via standard parcel carriers such as UPS, USPS, or FedEx. Larger or freight items may require special handling and will be quoted separately.
Customers are responsible for all shipping and handling fees. Once an order is shipped, tracking information will be provided via email. If you prefer to arrange your own freight or pick up your order locally, please contact us at info@requipment.com before completing your purchase.